7400 Granby Street | Norfolk, VA 23505 | Tel: (757) 583-4518
1021 N. Eden Way Suite 128 | Chesapeake, VA 23320 | Tel: (757) 547-8700
Tidewater Orthodontics Orthodontics for Children & Adults
Payment & Office Policies
Regular Appointments
The appointment when you get your appliances (braces, expanders, etc.) usually takes one hour. You'll then see us at regular intervals 4 to 8 weeks apart for an adjustment, which takes 20 minutes. Our regular office hours are Monday to Friday from 8:30 AM to 5:00 PM. Patients are seen by appointment only. We make every effort to be on time for our patients and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. Please cancel only if it is an emergency as it can difficult to reschedule since most appointments are made 4 to 8 weeks in advance.
Cost
The cost of treatment depends on the severity of the patient's problem. You will be able to discuss fees and payment options before treatment begins. We have payment plans to suit different budgets, including a no-down-payment option. We also accept assignment from most insurance plans and we will file the necessary papers to the insurance company. We work hard to make orthodontics affordable.
Fees
- To fit your individual needs, financial arrangements can be made to extend your payments over a period of months.
- For your convenience, we accept payment by Cash, Check, VISA, MASTERCARD, DISCOVER and Chase Health Advantage.
- In cases of serious delinquency, treatment will be discontinued, although we will make every effort to accommodate patients with temporary difficulties.
Insurance
If you have insurance, we will help you to determine the coverage you have available. We ask that you assign your insurance benefit to us. The balance will be arranged for you to pay. Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.